Premium quality Kayi tribe dirilis ertugrul, kurulus osman gift mugs available to personalise Features: Smooth Surface Straight Sides Shiny, Dazzling, High Gloss Finish Packaging: Blank white gift box per mug Details: The mugs are available in white, silver sparkle, black colour changing, blue colour changing and pink colour changing colours. The colour changing mugs will appear black/blue, but will turn white once heated and the design will appear. Please note: Do not use dishwasher to wash colour changing mugs and sparkle mugs, only use warm water and manually wash them. White mugs can be washed by dishwasher. Dispatch Time and Postage: Orders are generally dispatched within 5-7 working days, and can be sent via royal mail 2nd class delivery service (free) or via royal mail 1st class delivery service (£1) Royal Mail 2nd Class delivery service usually takes between 2 to 4 working days to arrive. Royal Mail 1st Class delivery service usually takes between 1 to 2 working days to arrive. Returns: Due to our products being custom made, our items are non refundable, unless there is a fault. If there is a fault then please contact us within 7 days of receiving the item. Any issues: If you have any issues then please contact us directly and we can then try to resolve the problem, before any negative feedback is issued.